Privacy Policy

1. Introduction

STRATEX ("we," "us," or "our") operates the website stratexsup.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact form (name, company, email address, message)
• Request a quote (name, company, email address, destination country, BOM or project details)
• Communicate with us via email or other channels

2.2 Automatically Collected Information

When you visit the Site, our hosting provider may automatically collect standard server log data, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This data is used solely for security monitoring and site performance. We do not use third-party analytics or behavioral tracking tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and fulfill quote requests
• Communicate with you about orders, shipments, and compliance documentation
• Maintain internal records for compliance and audit purposes
• Improve and maintain the security and functionality of our Site
• Comply with legal obligations, including export control regulations

4. Cookies and Tracking Technologies

The Site does not use cookies for advertising, analytics, or behavioral tracking. We do not deploy third-party tracking scripts, pixels, or similar technologies. Essential cookies may be set by our hosting infrastructure for security purposes (e.g., DDoS protection). These are strictly necessary and do not track your browsing behavior across other websites.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted partners who assist with hosting, communication infrastructure, and form processing, bound by confidentiality obligations
• Legal compliance: When required by law, regulation, legal process, or enforceable government request
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice
• Protection of rights: To protect the safety, rights, or property of STRATEX, our users, or the public

6. Data Storage and Security

Form submissions are processed on our secure servers and delivered to our internal communication channels. We implement appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption for all data transmitted to and from the Site
• Access controls limiting data access to authorized personnel
• Secure server infrastructure with regular security updates

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact and quote inquiry records are retained for up to 24 months after the last interaction, unless a longer period is required by applicable export control or trade compliance regulations. After the retention period, data is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out: We do not sell personal information; however, you may contact us to opt out of any future communications

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information is collected, request its deletion, and opt out of its sale. STRATEX does not sell personal information. To exercise your rights, contact us using the information below.

EEA / UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have additional rights under the GDPR, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. Our lawful basis for processing is legitimate interest (responding to your business inquiry) or your consent where applicable.

9. International Data Transfers

STRATEX is based in Las Vegas, Nevada, USA. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Children's Privacy

The Site is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, contact us at: